Why can't I save my
Internet Password?
Some computers may be able to select the box but it will not save
the password. Others might have the "Save Password" box completely grayed out.
 Option available but not
working:
The first thing to note when trying to fix this problem is that for the Save Password
option to work, you must successfully connect to the remote system at least once with the
option checked before Windows 95 will save your password. This also means that if you have
more than one connection profile, you need to establish at least one successful connection
with each profile that you wish to save your password with, even if your password is the
same for all the different profiles.
Option not available (grayed out):
There are a number of reasons why this may be occurring. One method to solve this problem
is to change your Computer Name to the SAMnet User-ID you use to login with. Modify your
computer name by double-clicking the Network icon in the Control Panel, then selecting the
Identification tab (you'll have to reboot for the change to take affect).
Sometimes, uninstalling and re-installing Dial-up Networking can solve the problem.
- In the Control Panel, choose the Add/Remove Programs option.
- Goto the Windows Setup tab, and uncheck the Dial-up Networking
option.
- Press OK until all the dialog boxes are closed, then reboot.
- Follow these same instructions and re-check the Dial-up Networking
option.
- Then try your connection again.
Some users have had luck solving this problem by installing the Client for Microsoft
Networks.
- In the Control Panel, open the Network option. If the Client for
Microsoft Networks is not at or near the top of the list, press the Add button, then
choose Client, Microsoft, and then Client for Microsoft Networks.
- Press OK until all the dialog boxes are closed, then reboot.
The last thing to try is deleting your Windows password file.
- Do a search on your system for *.PWL, then delete or rename them.
- Reboot your system, you'll notice that Windows will ask for a user
name and password to log in. You're now re-creating this password information in your
system.
- You need to enter a user name (enter your SAMnet User-Id), if you
enter a password here, you will have to use one every time you log in.
- This will rebuild the password file, and may allow your Dial-up
Networking to save your dial-up password.
Copyright © SAMnet. All rights reserved.
Revised: November 01, 1999.
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