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Acceptable Usage Policy 

Repairs And Upgrades
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  • System not working?  Our staff understands how important your computer system is and we'll work hard to get it back to you as soon as possible.
  • Need an upgrade?  SAMnet installs high quality components such as DVD's, extra RAM, Video Cards, and Intel Processors.  Please take a moment to look in our Online Store or give us a call to discuss upgrading your computer.
  • Printer repair.  SAMnet cleans and repairs all major brands of laser printers.  Estimated costs are:
    • On Site Service Call - $100.00 (within a 25 mile radius of downtown Springfield; otherwise $100/hr. portal-to-portal) 
    • 1-2 hours @ $100.00 per hour

* On site service call fee waived for monthly service contract customers.
* Rate is $125.00 per hour if network configuration is required.

If you would like to email a service request, please click HERE (please provide us with as much detailed information as possible).

2785 Boston Rd.
Wilbraham, MA 01095